Privacy Policy

Information We Collect

At Seth Laxmi Narayan Jewellers (Santosh Kumar), we respect your right to privacy. We collect personal information strictly required to serve you effectively, including:

• Full Name and Mobile Phone Number
• Email Address and Communication Preferences
• Jewellery enquiry preferences (Gold, Silver, Diamond, Bridal)
• GST Tax Billing information and order transaction history

How We Use Your Personal Data

Your personal data is used solely for legitimate business purposes including:

• Responding to jewellery design enquiries and appointment requests
• Fulfilling custom orders, GST billing, and HUID hallmark certificates
• Sending SMS, IVR calls, WhatsApp, and RCS messaging updates regarding relevant account activities, new collection arrivals, and promotional updates as per your authorized consent.

Data Security & Encryption

We enforce strict physical and electronic safeguards to protect your personal information against unauthorized access, loss, or misuse. We never sell, rent, or trade customer personal data to third-party telemarketing or data brokers.

Opt-Out Rights & Managing Preferences

You have full control over your communication preferences. You may choose to opt out of receiving promotional SMS, calls, or WhatsApp alerts at any time by contacting our support team at info@sethlaxminarayan.com or following opt-out instructions in any message. Please note that service-essential transactional messages (e.g. GST invoice alerts) will continue to be delivered.

Contact Our Privacy Team

If you have questions regarding this Privacy Policy or wish to inspect or update your stored personal records, please write to us:

• Seth Laxmi Narayan Jewellers — Santosh Kumar
• Showroom Address: Main Market, Sarafa Bazar, India
• Email: info@sethlaxminarayan.com
• Phone: +91 XXXXX XXXXX